1. HOME
  2. First-time Passengers

First-time Passengers

Taking the tram

  • All Hankai lines operate on a flat fare of 210 yen for adults and 110 yen for children.
  • Board the tram from the rear door and exit from the front door.
  • When a tram arrives at the stop, board the tram from the rear door (at the first stop on the line you may board from either the front or rear door). Unlike some Japanese buses and regional train services, there is no need to take a numbered ticket when you board the tram.
  • Pay your fare by placing the correct change in the fare collection box next to the driver as you exit the tram.

Transferring between trams

  • If you need to transfer to a different tram to complete your journey, pay your fare at the relevant stop (Abikomichi or Sumiyoshi) and then take a transfer ticket from the transfer ticket machine.
    You can use a transfer ticket only for a single journey on the final tram you take to your destination.

You may not transfer if all or part of the first leg of your journey overlaps with any part of the second leg of your journey.(This requires a separate fare.)

Example of invalid transfer(separate fare required
Tennōji-Ekimae → Sumiyoshi (Transfer) Sumiyoshi → Tennōji-Ekimae
Example of valid transfer
Tennōji-Ekimae → Sumiyoshi (Transfer) Sumiyoshi → Ebisuchō

※Transfer tickets must be used by the expiration date printed on the ticket.

Using IC cards

  • To use an IC card, touch it against the card reader immediately to your right as you board the tram.
  • When exiting the tram, touch your card against the card reader next to the fare collection box by the driver.
  • You must touch your card against the reader a total of two times: once as you board the tram and once as you exit the tram.
  • If you need to transfer trams to reach your destination, you must touch on and off both trams you take (making a total of four times).

Personal Belongings

Items that may and may not be carried on to Hankai trams are described below.

Definition of personal belongings

“Personnel belongings” refers to portable items up to a maximum length of 1 m.

Permitted items

※If using a commuter pass
One item up to 10 kg in weight with maximum total dimensions no greater than around 90 cm.

※If using any ticket other than a commuter pass or if paying a regular passenger fare
One item with maximum total dimensions no greater than around 90 cm and one item with maximum total dimensions no greater than around 120 cm. Combined total weight of items not to exceed 20 kg.

Bicycles/folding bicycles are permitted on board if disassembled/folded and stored in a purpose-designed bag.
Surfboards are permitted on board if stored in a purpose-designed bag.
Exercise equipment and leisure equipment not exceeding 2 m in length is permitted on board.
Wheelchairs are permitted on board if less than around 120 cm long/high and 70 cm wide.
Guide dogs, service dogs, and hearing dogs as defined in the Act on Assistance Dogs for Physically Disabled Persons are permitted on board if accompanied by the user him/herself and only if wearing legally mandated identification and other equipment.
※Umbrellas, walking sticks, handbags, shoulder bags, and similar items carried as personal belongings may be taken on board regardless of numerical restrictions.
Small dogs, cats, small numbers of birds, small reptiles, young chicks, fish, and shellfish are permitted on board if carried in a container.

Prohibited items

Dangerous items, heaters, portable stoves, animals, unclean or unpleasant-smelling items that may inconvenience other passengers, items that may damage the interior of the car, items that would not typically be classified as personal belongings, etc.